Chapter Eight Draft
Chapter Eight: Managerialism, Irrationality and Authoritarianism in the Large Organization
Appendix 8A: Blaming Workers for the Results of Mismanagement
Although I've got two more chapters to finish in Part Three, and as fond as I am of some other chapters in it (especially Ch. 7 on the calculation problem and the forthcoming Ch. 9 on the agency problems of labor), I have to confess that this is probably my favorite. It's sort of the fulcrum of Part Three.
It's full of the sort of material that, seeing it confirmed in my daily life, first caused me develop an interest in organization theory and the idea that there were actual principles to explain the ass-brained behavior of my bosses at work and the academic bureaucrats at the university, back when I was going to school and working my first jobs. Then writing Mutualist Political Economy, I included a section in the "Crisis Tendencies" chapter on the systemic effects of state capitalism and the pathological organizational style it promoted, with a lot of stuff thrown in from R.A. Wilson, Ivan Illich and Paul Goodman. Sometime afterward, it all started to gel together and I decided to write another book.
If you're the sort of person who reads my org theory material (assuming you're reading it at all) in hopes of seeing some mockery directed at the pointy-haired bosses, this chapter's for you.
This chapter also incorporates most of the major blog material on contract feudalism, professionalism, and Fish! and Who Moved My Cheese?, by the way.